FAQ

Technical and client support related frequently asked questions.

Technical

Frequently asked questions related to designing and developing HTML ads.

  1. How much weight (KB) is allowed per creative?
  2. How should I implement the exit-click URLs?
  3. Can I add my own <video> tag?
  4. How come my 3D cube looks broken?
  5. How many sides can be added to the 3D Cube?

Previewer

Frequently asked questions related to the use of our Previewer.

  1. Where can I get a login?
  2. Where do I specify my exit-click URLs?
  3. I can't see my creative. What should I do?
  4. How can I deliver my creatives to Weborama?
  5. Are my creatives live when uploaded in the Previewer?

Client Support

Frequently asked questions related to the daily campaign operations done by our Client Support team.

  1. I am new to Weborama. Who do I contact?
  2. What can the client support team help us with?
  3. Can I deliver images only for HTML formats?
  4. I want to download a template. Where can I find this?
  5. Can client support provide assistance with creative concepts?
  6. What are the costs to host my creatives via Weborama?